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Frequently Asked Questions: Services

In-Store Services

  1. What payment options are accepted in Hannaford stores?
  2. We accept a variety of convenient payment methods, including all major credit cards and debit cards, Hannaford gift cards, checks, cash, EBT, FSA, and more. For your convenience, we use an electronic signature capture on the pin pad where you swipe your card. There is no longer a need to wait for a paper signature slip to print!

  3. Do you offer any reward cards?
  4. No. At Hannaford, we offer ALL of our customers low prices that stay low, day in and day out without cards and gimmicks. We work with our suppliers to make sure we offer a wide variety of high quality products that support our Every Day Low Price program. Reward cards, double coupons, gas discounts and other gimmicks are very expensive programs, usually paid for by charging higher prices on the items throughout the store that are not on special. We don’t think it’s fair to ask customers to choose between having a card or paying higher overall grocery prices.

    We believe everyone - from the occasional shopper to our most loyal customer - deserves to get the same great value. So while many retailers expect their customers to carry "loyalty" cards, our commitment is to offer ALL of our customers consistently low prices, as well as great product quality, variety and customer service.

    We also respect your right to privacy and your right NOT to have data on your personal shopping habits collected for business or promotional purposes. Click here for more on our privacy policy. We don’t believe you should have to forfeit your privacy to receive a few special prices on a limited number of items.

  5. How can I purchase a Hannaford Gift Card?
  6. Hannaford Gift Cards can be purchased at any Hannaford store, and all independently owned stores that we distribute products to. Cash, Check, PIN Debit, Visa, American Express, Mastercard, and Discover cards are accepted forms of payment when purchasing gift cards in store.

    To purchase over the phone, or for bulk purchases, contact the Hannaford Gift Card Sales Line at 1-888-646-2577. Visa, Mastercard, checks and money orders are accepted with phone sales. Our Gift Card Sales Department is open Monday through Friday, 8:00 am to 4:30 p.m. (ET)

    For additional information visit our Hannaford Gift Card page.

  7. Can I rent a movie while shopping at Hannaford?
  8. Most Hannaford Supermarkets now have the Redbox Video rental machines. Redbox Video Rentals offers the current Top 50 new DVD releases/titles for $1.00 per night. Each Redbox unit holds 500 disks and includes a touch screen so customers can pick a movie, and a credit-card reader for paying the $1-a-night fee. The Redbox machines do not accept cash. Credit cards are the only accepted means of payment. Customers return the movies at any Redbox location. Customers’ credit cards are charged $1.00 for each night that the video is out. You can check on-line to see what movies are in what machines at www.redbox.com. For more information please visit www.Redbox.com or call their hotline at 1.866.REDBOX3.

    In some of our stores, we offer in-store movie rentals in conjunction with Redbox. Please call your local Hannaford store to inquire about this service.

  9. What Can I Recycle at Hannaford?
  10. Recycling programs may differ by store. Contact your local Hannaford to ask what items can be brought to the store for recycling. To locate the Hannaford store nearest you, click here.

  11. Can I redeem my empty bottles & cans @ Hannaford?
  12. Most Hannaford Supermarkets, within states that have a bottle deposit bill, have bottle redemption services. Most of these stores allow our customers to use self-service machines and have a traditional bottle window staffed by Hannaford associates. Other Hannaford locations use the following services:

    Clynk: Hannaford offers an innovative bottle redemption program in some of its Maine stores called the "Clynk Drop & Go" system. The program operates inside the Hannaford location, with the exception of Scarborough, which has a center in the parking lot. The operation is set up and managed by Clynk - a Maine based company that has developed the technology behind an innovative redemption service called Drop & Go. To learn more about the Clynk program and for a list of Clynk locations, please visit www.clynk.com

    Greenback: A few of our New York Hannaford Supermarkets and Tomra have teamed up to offer you a better way to redeem your used beverage containers. It’s called the GreenBack Redemption Center. The GreenBack Redemption Center makes returning your cans and bottles quick and easy by offering a drop-off service as an alternative to using the machines or waiting at the bottle window. For more information regarding Greenback, please visit www.hannaford.com/greenback

    Stores without Bottle Redemption services:

    • In Maine: Bucksport, Jay, Lincoln, Machias, Madison, Millinocket, Rumford and Waldoboro

    Please contact your local Hannaford store directly for specific bottle service questions, such as redemption hours and quantity restrictions.

  13. I'm planning to have a party/celebration, but don't know where to start.
  14. We can help! Visit the Party Planning section of our website for ideas that will make every event a success. We have suggestions for decorations, food, recipes, and even fun activities to entertain your guests

  15. What other services are offered in store?
  16. Our business is selling groceries. However, we understand you are busy, and strive to offer additional services to make your life easier. These services vary store to store, and the below list may not represent all of the offering in your local store. Please contact your local Hannaford to confirm what is available:

    • Western Union money transfers
    • Western Union money orders
    • on-line lottery
    • lottery scratch tickets
    • postage stamps
    • ny - ezpass
    • dump passes
    • payroll check cashing
    • utility payments
    • balloons
    • coinstar
    • atm
    • Nutrition Coordinators
    • Free Healthy Living Classes
    • Health & Wellness Clinics
    • Healthy Store Tours

  17. Can I view the sales flyer for my Hannaford store on line?
  18. Yes! Our circulars are posted each week on hannaford.com. Click here to view the circular for your Hannaford store. From this site, you can also find hundreds of delicious recipes, as well as videos that guide you through it all - food preparation, storage, and great entertainment ideas for a beautiful presentation.

    Note: Effective dates for our sales flyer are Sunday to Saturday, with the exception of special promotions which will be noted in the ads. Sales flyers for upcoming weeks are posted to the site on the Friday prior to the effective date.